Frequently Asked Questions
How do I get started?
We make the entire process as easy as possible.
Click here to schedule a day and time that works best for you, or give us a call at 770-800-6599. We will start by discussing what you are looking for and what you would like.
What does the free consultation involve?
We will focus on your business and website needs. We will discuss functionality and features and answer all of your questions about our website solutions. If your business is in the greater Atlanta area, we can come to your location.
In most cases we can provide a quote within a day.
What kind of guarantee do you offer on my website design?
We completely guarantee our design work. You will have complete visibility of your website being built at every stage of the project. If you are not satisfied with the drafts of your website project, we will continue to make revisions based on your feedback until you are satisfied.
I already have a website but I want a new design. Can you help?
Absolutely! We’ll sit down with you and discuss what your ideal website would look like, and go from there. If there is anything you like about your current website (functionality, imagery, etc.) we can integrate that into your new website. We would ensure the new design is to your satisfaction.
Can you host domains on any top level domain (ie. .com, .net, .org, .us, .info, etc)?
Yes. We can host any domain name that you already own. We can also help you obtain new domain names. Contact us for details if you have a specific domain in mind.
Will my website have ads?
Not unless you want them.
Pricing and Support
Are your websites affordable?
Please visit our pricing guide for more information.
How much do I pay up front?
During your free consultation (or shortly afterwards), we will create an quote based on the features you would like. You only pay 50% of the quote for us to get started with design and development. The final 50% is due on website completion before it goes live (publicly viewable).
Will the estimated amount change?
In most cases, your quote will not increase or decrease unless the website project changes (ex. functionality or pages are added/removed). In some cases there may be an custom item that could have a varying number of hours.
For all items on our quotes, we will let you know ahead of time if any of those items may vary, and how much they may vary.
What type of support can I expect once my website is published?
Rest assured that you are never alone and we are constantly by your side to ensure the success of your website.
We provide different levels of support based on our clients’ needs. Let us know what kind of support you’ll need.
Will I have access to update content on my website?
Plus, each website project includes training on how to update the content, and we provide a Google Doc with instructions.
Can you make website updates for me?
Yes. If you’d like us to make content updates after your website is live, we can, for an hourly rate.
Will my website be mobile friendly?
Yes. All of our websites are based on responsive web design to ensure that your website adapts to all device screen sizes.
Will my website be search engine friendly?
Yes. All our websites are created with search engine optimization (SEO) in mind and our website designs are compliant with search engine guidelines.
Will my website be secure?
Yes. We take security very seriously. Not only is your website secure, but the server it is running on is also secure.
Will my website be fast?
Yes. We also take performance very seriously. We use several performance enhancing techniques, starting with a responsive server. We test all our websites for speed and performance, and adjust settings where needed.
We do not have a lot of high quality images. What do you suggest?
We always recommend using pictures of your staff, restaurant, office, store, etc. But sometimes stock photos can help fill in gaps. We use Shutterstock for our stock photo repository where needed, and all images on your website will have the appropriate copyright licenses.
How long will it take to create my website?
The length of time it takes to create a fully functional website is based on several factors, like the complexity of the design, its function, the number of pages, etc. Our small websites are usually complete within 2 weeks. Our medium sized websites usually take 3 – 4 weeks. Larger websites usually take 5 – 7 weeks. Of course, these are general guidelines, and we will make every effort to meet the timeframe you have in mind.
Will I have the final decision before my website is publicly viewable?
Yes! You will have complete visibility of your website being built at every stage of the process, and we will have a final design review before the website goes live where can go over any additional changes and tweaks.
How will I know if my customers are using my website?
We utilize Google Analytics to keep track of the number of website visitors you receive, how they were referred to your website, which pages they viewed, and so forth.
We send monthly reports, which are included in our hosting plans.
Click below and select a day and time that works for you, to discuss getting started.